The wait has been long, but we are thrilled to announce that the Surface C1 makes contact on 23/11/23 coupled with pre-orders on www.surfacemoto.com.
It has been very difficult to keep this information from you, dear reader, but now that the cat is out of the bag, we can’t wait for you all to finally experience what we have been working on. The pre-orders are all we have been talking about on our social media (in case you missed it- follow us on @surfacemoto).
As we go along on this journey, we would like you to be a part of every step along the way. I’m sure you would have a million questions regarding the design, tech, charging, servicing and of course, pricing and how the bike will go from being pre-ordered, to being in your parking lot. With this newsletter we hope to give you some clarity.
The process is really simple and straight-forward. At Surface, we don’t believe in complicating things and such is our Booking and Delivery Process.
The first phase will be pre-ordering the bike with a pre-production advance. After making an initial payment through our website www.surfacemoto.com, you will be registered in our delivery book chronologically, it’s a first come first served basis thing. This amount is fully refundable, in case you ever change your mind. The benefit of pre-booking is that when we start the roll-out, you will have first dibs plus other benefits that will be revealed in good time ;) (really good ones). We believe in doing things the right way and we would keep the scale small initially to focus deeply on after-sales and user feedback.
With the pre-orders going live, you will receive extensive information on the technical specifications of the bike, the pricing, warranties, servicing models, subscriptions (if any), test ride events etc on the Surface website.
The second phase is the final launch of the bike. The Surface C1 will be delivered to you exclusively through a retail store near you. Deliveries will be available all over India. Keep an eye out on our social media for announcements regarding the expected delivery dates in your area. We will then get you in touch with the respective retailer and in no time, the C1 will be yours to own.
The journey to the C1 has been one of significant trials and tribulations. We have spent a number of sleepless nights mulling over the most minuscule of components. The entire designing and engineering team once spent a total of 56 hours debating over a single nut! This might appear to be insane, but this is a testament to what Surface stands for at its core. We believe in providing quality not only where it is visible, but also where it tends to go unnoticed.
Syed Shahabaz, Founder and CEO
With that, we look forward to seeing you on the 23rd!
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